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Remote Services

At Innovaway, we bring a world of possibilities to our clients with our Remote Services. Our dedicated team is equipped to deliver centralized, multilingual support that caters to both your staff and end-users. We take pride in our team of highly skilled professionals, proficient in diverse domains such as Service Desk management, application development, technical support, and comprehensive business assistance. Our areas of specialization notably encompass the dynamic realms of retail and finance.

At the heart of our service philosophy, we embrace industry best practices and harness cutting-edge automation and AI tools to craft unparalleled experiences for our clients. With Innovaway, you gain access to a one-stop-shop solution that accompanies you from the initial design phase through the entire project development journey.

Our Competencies

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Multilingual Service Desk H24 L1- L2
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Single Point Of Contact (SPOC)
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IMAC/UAR Activities
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HW Support
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Systemistic Service Desk L1
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SAP ECC Service Desk L1
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System and network monitoring
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Patch management
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Warehouse and staging
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BPO Evoluto
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Customization and developments

Key Benefits of Our Remote Services

Centralised Support

We have a centralized team of experts who can provide support in a wide range of areas. This means that our clients and partners can get the help they need quickly and easily, without having to deal with multiple vendors.

Multilingual Support

We offer support in multiple languages, to serve organizations and their customers and staff regardless of their location.

Vast Expertise in Retail and Finance

We have particular expertise in the retail and finance sectors, so we understand the unique challenges that businesses in these industries face.

Best Practices and Innovative Automation Tools

We apply best industry practices and use innovative automation solutions to provide our clients with the best possible service, at optimal cost and productivity levels.

One-Stop-Shop Solution

We offer a one-stop-shop solution, supporting our clients through the entire project lifecycle.

Partners & Clients that Trusted Innovaway

Case Studies


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So.Re.Sa. S.p.A.

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Brand Hospitality

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PA locale Sanità

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