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Certifications Innovaway

Our services are created and delivered in compliance with international standards that ensure that products and services are safe, reliable and of high quality and that optimal working conditions are guaranteed for staff. This approach allows us to offer our customers excellent tailor-made solutions, always having their satisfaction at the centre of our choices.



ISO 18295-1:2017
REQUIREMENTS FOR CUSTOMER CONTACT CENTERS 

We apply the performance and quality standards of the Customer Contact Centers defined by the legislation.



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ISO 22301:2019
BUSINESS CONTINUITY MANAGEMENT

Our management system aims to reduce the likelihood of accidents and ensure that operations resume in the event of disruptions.



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ISO 37001:2016
ANTI-CORRUPTION MANAGEMENT SYSTEM

We prevent and reduce corruption risks through measures appropriate to the sector, according to the standards of the law.



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​SA8000
SOCIAL RESPONSIBILITY

We are concerned to ensure and protect our people by applying the norms based on the UN Declaration on International Human Rights.



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UNI CEI ISO/IEC 20000-1:2018
SERVICE CERTIFICATION (IT SERVICE MANAGEMENT PROCESSES)

We are constantly improving the quality of our IT services to ensure levels of excellence.



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UNI CEI ISO/IEC 27001:2013
INFORMATION SECURITY

We manage information security by adopting international best practices.



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UNI CEI ISO/IEC 27017:2015
INFORMATION SECURITY FOR CLOUD SERVICES

We adopt the standards ISO/IEC 27017 following guidelines for information security controls applicable to the provisioning and use of Cloud services.



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UNI CEI ISO/IEC 27018:2019
INFORMATION PROTECTION FOR CLOUD SERVICES

We protect Personal Identifiable Information (PII) also complying with the information security requirements of Cloud services.



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UNI EN ISO 14001:2015
ENVIRONMENTAL CERTIFICATION

We have integrated the "Environmental Management System" into our Integrated Management System to ensure respect for the environment.



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UNI EN ISO 45001:2018
HEALTH AND SAFETY AT WORK

We protect our workers globally, ensuring their safety, reducing workplace risks and improving their health and well-being.



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UNI EN ISO 9001:2015
QUALITY OF A PRODUCT/SERVICE

We guarantee the quality of our products and services with a focus on increasing the effectiveness and efficiency of internal processes and the continuous improvement of customer satisfaction.



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UNI Pdr 125:2022
GENDER EQUALITY

We promote gender equality, encouraging a cultural change that values everyone's personal and professional characteristics.



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Company Polices

Our policy system ensures compliance with the rules on how we communicate and process personal data inside and outside of the company.



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Privacy Policy
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Cookie Policy
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Site Policy
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Politica UNI/Pdr125
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Politica Si
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Ethical Code
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