Our services are created and delivered in compliance with international standards that ensure that products and services are safe, reliable and of high quality and that optimal working conditions are guaranteed for staff. This approach allows us to offer our customers excellent tailor-made solutions, always having their satisfaction at the centre of our choices.
We apply the performance and quality standards of the Customer Contact Centers defined by the legislation.
Our management system aims to reduce the likelihood of accidents and ensure that operations resume in the event of disruptions.
We prevent and reduce corruption risks through measures appropriate to the sector, according to the standards of the law.
We are concerned to ensure and protect our people by applying the norms based on the UN Declaration on International Human Rights.
We are constantly improving the quality of our IT services to ensure levels of excellence.
We manage information security by adopting international best practices.
We adopt the standards ISO/IEC 27017 following guidelines for information security controls applicable to the provisioning and use of Cloud services.
We protect Personal Identifiable Information (PII) also complying with the information security requirements of Cloud services.
We have integrated the "Environmental Management System" into our Integrated Management System to ensure respect for the environment.
We protect our workers globally, ensuring their safety, reducing workplace risks and improving their health and well-being.
We guarantee the quality of our products and services with a focus on increasing the effectiveness and efficiency of internal processes and the continuous improvement of customer satisfaction.
We promote gender equality, encouraging a cultural change that values everyone's personal and professional characteristics.
